Blog Roll

Quick thoughts on data, IT operations and building in tech. The footage between the long posts.

Toyota lets anyone stop the line. Do your dashboards?

On a Toyota assembly line, any worker who spots a defect can pull the andon cord and stop production. Stopping is expensive, and Toyota does it anyway, because a defect caught at the station costs far less than one found by a customer. Most data teams have the opposite culture. A number looks off, …

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The one law from The 48 Laws of Power I actually use

Most of The 48 Laws of Power reads like a guide to being exhausting at work. I don’t recommend running a team on it. But “Never outshine the master” has a useful, less cynical reading for anyone in data. When your analysis makes a manager’s decision look wrong, the numbers don’t land on their own. …

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What Machiavelli gets right about running operations

People quote The Prince as a manual for scheming. Read it again and a lot of it is about something duller: keeping a system stable after you inherit it. Machiavelli’s point is that a new ruler is judged on what happens, not on what was intended. Operations works the same way. Nobody remembers the e…

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